Digital Transcriptionist

Smithsonian Transcription Center, Remote

May 2022 - Present

• Transcribe and review 19th-century handwritten documents from the Freedmen’s Bureau records collection to promote access and online searchability for historians and genealogists.

• Analyze historical manuscripts for accuracy and contextual consistency, contributing to a large-scale initiative preserving records related to formerly enslaved People of Color following the American Civil War.

Technical Writer

NBCUniversal, New York, NY

Apr 2022 - Jan 2026

• Transformed complex documentation into clear content at a significant scale, for both internal cross-team collaboration and external streaming viewers.

• Developed UX copy for a digital self-serve platform to ensure functional accuracy and consistency of brand voice.

• Designed and presented trainings on narrative data, accessibility, and instructional design to 50+ colleagues.

• Executed workflow for the case study process; analyzed measurement decks, identified quantitative insights, and designed visually compelling deliverables showcasing prestige brands.

Technical Writer

Cisco, Remote

May 2019 - Apr 2022

• Elevated and maintained the quality of user- and client-facing proposals and presentations, ensuring consistent and polished content across all deliverables.

• Ranked #1 in productivity and speed on a team of 6, consistently delivering both high-quality and timely materials.

Freelance Copywriter

The Hatch Foundation, Springfield, MO

Jun 2019 - Apr 2022

• Developed all copy within the marketing package for the nonprofit’s site in collaboration with a software development studio.

• Crafted a mission statement, tagline, and core value statement, establishing a personalized brand identity.