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Most recent work 

Skills

Accessibility, AI chatbot testing, alt text, API docs, case studies, content management, data visualization, inclusive design, information architecture, LLM testing, precise editing, training materials, user guides

Programs

Adobe Illustrator, Canva, Confluence, Emma, Google Workspace, Highspot, Jira, Lucidchart, Microsoft PowerPoint, Microsoft SharePoint, Salesforce, Snagit

NBCUniversal 
Technical Writer
Apr 2022 - Jan 2026
New York, NY
  • Designed and delivered a data visualization training on advanced PowerPoint techniques, narrative data, and accessibility/alt text; presented to 50+ external employees, who subsequently recommended the training to additional teams.
  • Authored and analyzed AI chatbot prompts as part of a 3-team AI committee; optimized inputs and outputs by evaluating tone, response length, and data scope to enhance chatbot performance.
  • Led a cross-functional case study initiative between 2 teams; analyzed measurement decks, identified key quantitative insights, and designed visually compelling case studies showcasing brands such as L'Oreal, Capital One, and Sony, as well as integrations with Saturday Night LiveThe Tonight Show with Jimmy Fallon, and Love Island USA
  • Established and streamlined a weekly release note process, managing and editing content for 500+ users across 4 teams; creating an easily accessible, widely referenced resource.
  • Created and updated an inclusive language guide for 200+ employees, setting division-wide standards for accessibility and internal communications.
  • Developed copy for a new self-service platform and performed QA testing to ensure functional accuracy, UX, and consistent brand voice. 
  • Acted as a key resource on presentation design and narrative, helping teams deliver polished decks to clients. 
Cisco
Technical Writer
May 2021 - Apr 2022
Remote
  • Maintained and elevated the quality of customer- and client-facing presentations, ensuring consistent and polished content across all materials.
  • Ranked #1 in productivity and speed on a team of 6, delivering high-quality materials.
  • Updated presentation templates to align with the company's evolving technical standards and brand expectations. 

More experience

Springfield Art Museum
Dancer, Assistant Choreographer
Winter 2022
Springfield, MO
  • Collaborated with the head choreographer to develop concepts and movement phrases inspired by the work of Ernest Trova. 

  • Performed in the dance film [Un]Square Dance, featured in the exhibition Humanities, Vol.2.

The Hatch Foundation
Freelance Copywriter
Jun 2021 - Apr 2022
Remote
  • Authored and edited all website copy for the nonprofit's inagural site in collaboration with a software development studio.

  • Crafted a mission statement, tagline, and core value statement, establishing a personalized brand identity. 

  • Developed a style and voice guide to enable consistent, high-quality content creation across all future communications.

Missouri State University, Art + Design Dept.
Graduate Assistant
Aug 2019 - May 2021
Springfield, MO
  • Authored departmental blog content, increasing engagement and visibility through audience-focused writing and student outreach.

  • Conducted in-depth interviews with faculty, notable alumni, and visiting artists, producing feature articles highlighting the department's achievements.

Supper Co.
Freelance Copywriter
Jan 2021 - May 2021
Springfield, MO
  • Developed headlines, taglines, and UX copy to enhance user engagement and brand messaging. 

  • Collaborated cross-functionally on a pharmaceutical social campaign, creating concepts and copy that aligned with strategic marketing goals.

The Alchemedia Project
Writer Intern
May 2019 - Aug 2019
Springfield, MO
  • Revitalized website copy for multiple brands, producing newsletters for subscribers and sell sheets to buyers. 

  • Built and launched the social presence for a health CPG brand, increasing brand visibility and audience engagement across platforms.

Missouri State University, "Introduction to the Dance"
Teaching Assistant
Jan 2019 - May 2019
Springfield, MO
  • Graded assignments and provided feedback to students.

  • Facilitated in-class discussions and aided in dance demonstrations

Missouri State University Writing Center
Writing Consultant
Sep 2018 - May 2019
Springfield, MO
  • Provided one-on-one academic writing support, improving organization, grammar, punctuation, and citations.

  • Guided graduate and doctoral students through dissertation formatting, ensuring compliance with academic standards.

LOGOs: A Journal of Undergraduate Research
Academic Peer Reviewer
Sep 2016 - May 2019
Springfield, MO
  • Reviewed and edited multidisciplinary student research and artwork, providing critical feedback to uphold high academic and creative standards.

  • Led monthly peer review meetings, curating and selecting submissions for publication.

Fractal, short film
Grant Writer, Designer
Sep 2018 - May 2019
Springfield, MO
  • Authored a successful grant proposal, securing supplemental funding to support production and crew resources. 

  • Designed and produced a behind-the-scenes zine, distributed at the film's premiere, that further enhanced the audience experience. 

Hubbard Street Dance Chicago
Marketing & Communications Intern
May 2018 - Aug 2018
Chicago, IL
  • Produced and managed newsletters reaching 30,000+ subscribers, synthesizing content for web and email communications.

  • Designed advertising materials for donor campaigns using Adobe Illustrator, enhancing engagement and outreach.

  • Documented and archived the dance company's historical works, further preserving the artistic and cultural legacy of the company.

417 Magazine
Digital Intern
Aug 2017 - Jan 2018
Springfield, MO
  • Authored blogs and articles, driving engagement for a publication with 135,000+ monthly visitors. 

  • Created and managed 3 recurring newsletters, delivering curated content on fashion trends, current events, and local attractions.

  • Featured in a dance-themed photoshoot for the print publication's fall spread. 

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